Essential points before the first conversation

Collaboration begins with a review of the enquiry and, usually, with the EST™ Clarity Session. We identify what needs attention and the appropriate next step.

You may indicate the service you consider suitable. The form of collaboration is determined after understanding the situation, the objective and the level of complexity.

No. Veritas Advisory analyses, structures, recommends, provides mentoring and reviews progress within the agreed collaboration.

The client decides, allocates resources and leads implementation.

Yes, when the selected service involves this. Roles, boundaries and responsibilities are established before collaboration begins.

Yes. Information and materials received are used for the purposes of collaboration and handled in accordance with contractual terms and confidentiality rules.

The duration depends on complexity, the volume of information and the agreed objectives. The timeframe is specified before the service begins.

A brief description of the situation, relevant information and the desired outcome.

For extended services, the required documents are determined separately.

When decision-making authority or a mandate from management is absent, essential information is unavailable, only confirmation of an already established conclusion is sought, or responsibility is expected to be transferred to Veritas Advisory.